Last Updated: March 30, 2026
When you use this website, we may collect:
We use submitted information to respond to support requests, prepare documentation packs, coordinate service follow-up, improve website functionality, and comply with legal obligations.
Weil-McLain does not sell or rent personal information. We may share information with regional service partners or technical support vendors only when it is necessary to respond to your request.
We use reasonable administrative and technical safeguards to protect submitted data. No electronic system is completely secure, so absolute security cannot be guaranteed.
Cookies may be used to improve user experience and understand website performance. You can adjust browser settings to limit cookies, though some site functions may be affected.
Inquiry and support data is retained for as long as needed to respond to the request, maintain service continuity, and meet legal or recordkeeping obligations. Technical review requests are typically retained for up to 36 months.
Depending on your location, you may have the right to request access, correction, deletion, or limitation of processing for personal information we hold about you.
This website is intended for business users and is not directed to individuals under 18 years of age.
We may revise this policy from time to time. Material changes will be reflected by updating the date shown on this page.
Privacy-related questions may be sent to [email protected] or mailed to Weil-McLain, Attn: Privacy, 525 Foundry Lane, Cleveland, OH 44114.